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How to increase your sales results, sell higher value and target big deals?How to be ahead of your c ...

This course has been designed for busy entrepreneurs that just want to get results fast on the Inter ...

Everybody knows influence is all about CHANGE. Everyone is in the business of influence and persuasi ...

Customer Service, Customer Focus, Customer Engagement are all skewed towards the experience a custom ...

There is an art to negotiating effectively, and this is a balance between process and skill. This ...

Every sales leader have a subtle way of influence over the audience. Have you ever wondered how they ...

This Course has been designed for busy entrepreneurs that just want to getresults fast on the Intern ...

From Technical Expert to Effective Manager - Successfully! For many ambitious technical people, t ...

Whether you are working as a front-line staff or as a team member, the ability to connect with other ...

What are the learning outcomes? On successful completion of the course, participants will be able t ...

Should you be investing right now? Is the stock market outlook good or bad? Should you invest in equ ...

This introductory course enables delegates with little or no prior knowledge of derivatives market t ...

This introductory course enables delegates with little or no prior knowledge of equity instruments t ...

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Finance for Non-Financial Managers is an intensive three-day course designed to provide non-financ ...

This introductory course enables delegates to gain a good understanding of the various types of bond ...

This 2-day course will explore the key principles and avenues of zakat and tax planning in the Wealt ...

This course will explore the key principles and avenues of retirement planning as part of wealth pre ...

This course will explore the key principles and objectives of investment planning as part of wealth ...

This course will explore the key principles and avenues of financial planning and wealth management ...

This course will explore the key principles and avenues of estate planning is part of the wealth dis ...

This 2-day course will explore the key principles and avenues of Islamic capital markets as part of ...

This 3-day course will explore the key principles and avenues of Islamic wealth management which inc ...

Project management isn’t just for construction engineers and military logistics experts anymore. T ...

Effective strategy formulation skills are highly prized in corporate leaders and they are absolutely ...

Effective strategy formulation skills are highly prized in corporate leaders and they are absolutely ...

by

Creating a shared sense of purpose can truly inspire employees’ ownership of the company mission, ...

The world is changing at a much faster pace than ever before. Global connectivity, smart machines, n ...

This hands-on practical workshop is designed to help decision makers like yourself, to gain deeper u ...

As the market place is getting so congested with players, every organization needs to do what it tak ...

A 2 days programme where employees who are still struggling with the use of English Language at work ...

A 3-day program designed to bring teams through the entire team formation process:Self-RealizationFo ...

Adapting to the changing circumstances of today will require much more than just IQ – let us help ...

as rated by 5 participants

Exciting new experiential learning concept: most suitable method for adults and professionals ...

as rated by 21 participants

The PDCA Cycle or Deming Cycle is a continuous quality improvement model consisting of four repetiti ...

The Effective Presentations: 7 simple steps for the technical professional training course is based ...

Seeing someone Grow for the better... Research has shown that a good managers do not always make st ...

Why is our thinking usually dull, ineffective, biased and un-creative? What does “out of the box ...

This Set Your Goal in a SMART Way program is the most important standard way of working method to s ...

OVERVIEW As a Sales director, Sales manager or Sales executive, you need to know if your Sales and ...

Employer-employee relationship has become complex, governed by various legislations which need to be ...

Human Resource management is no longer a simple task. Today, employer-employee relationship has ...

You journey into your mind and the discovery of yourself as a unique and powerful individual starts ...

Lunch and Learn (L & L) is an initiative by Great Vision UTCA Division (GV) in collaboration wit ...

To thrives on uncertainty, complex and volatile world, organization needs to drive performance. The ...

With duly acquired skills, innate discipline, and an objective approach, the profession of value inv ...

What’s Retail Service Excellence Mastery Program? This is not your typical customer service progr ...

It is easy to manage people but being a leader is a much more challenging job. Many managers don’ ...

What’s 80/20 principle? By the numbers it means that 80 percent of your results come from 20 perc ...

Make each service transaction count! Every customer interaction is an opportunity to build loyalty ...

Management expenses are one of the biggest concerns of many organizations where many are looking at ...

College or university students, executives, managers or officers are regularly called upon to presen ...

Workplaces have always had multiple generations working side by side. There's the fresh-faced younge ...

In today’s dynamic and competitive economy, customers have a wide selection of products and servic ...

This unconventional training aims to help participants to look deep inside them and to do a self – ...

WHY "CUSTOMER SERVICE EXCELLENCE" PROGRAM? Customers give you business, if you don’t take care ...

This training is for any industry that is committed to provide the best service to their customers a ...

Would you be interested in knowing how YOU can INCREASE your organization’s productivity by 30% wi ...

“I want to terminate my account with your company” “I want to stop …….” “I want to c ...

"Customer Service"" is not about "serving" customers. It's not something you do to or with customers ...

Do you ever wonder why other people cannot see the sense in what you are saying or do you sometimes ...

Consultative selling addresses the sales situation in a diagnostic or solution selling mode. It is t ...

An interactive workshop experience that teaches leaders at all levels to drive change through the pr ...

The fundamental requirements to a safe workplace is to have a credible occupational health and safet ...

As a professional / technical specialist, you will need to write memos, e-mails, proposals, reports, ...

This introductory program is designed for managers & executives who may be unfamiliar with forma ...

Customer Service Training

This program deals with understanding the basics of Contract Law and the Boilerplate terms.  It ...

Employment Laws For Non-HR Managers Effective human resource management is more vital today as busi ...

The Personal Data Protection Act 2010 came into force on 15 November 2013 & the standards 2015 i ...

In this workshop, you shall learn to create a full featured chart using Microsoft Excel and present ...

The business world runs on the engine of human resources. Workers are one of the essential resources ...

In this 2 days advanced session, participants are exposed to the more advanced functions and feature ...

In this 2 day highly hands on program, participants will be exposed to the use of logical functions; ...

The program focuses on equipping participants with necessary knowledge to understand the business ca ...

Participants are taught how to analyze data and become better decision makers using Microsoft Excel ...

Kursus ini menyelami isu-isu perhubungan kemanusiaan di suasana pejabat.  Banyak membincangkan ...

Kursus ini memberi tumpuan terhadap dua skil utama yang membantu meningkatkan tahap KECEMERLANGAN pe ...

It has become increasingly difficult to hire and to retain the right people, to ensure they perform, ...

Orange Frog Workshop: Leading Positive Performance is an on-site experiential workshop that teaches ...

as rated by 1 participants

Due to rapidly changing work environment, every Organisation and their workforce must continually ad ...

Trains on how to enhance service mentality and sustain quality customer service in daily operations. ...

Shares why people are different and what makes them tick. Discusses how to understand individual emo ...

This program is highly interactive program that includes participant's real life example at work&nbs ...

Focuses mainly on how to plan your time, manage paperwork, prioritize, use the right software to pla ...

Communicating Logically, Empathically And Responsively (CLEAR) is a program that reveals how to comm ...

Areas of ExpertiseProject Management Framework, Scope & Time Management, Cost & Quality ...

Teams using this approach are able to achieve more in less time and at the same time they go both de ...

As everyone in the quality game is aware, the world now has a new version of ISO 9001. ISO standards ...

ITIL stands for Information Technology Infrastructure Library which is a recognized international fr ...

The purpose of the Practitioner qualification is to confirm whether the candidate has achieved suffi ...

PRINCE2® is the world's most popular project management methodology. It is compatible with all othe ...

ITIL stands for Information Technology Infrastructure Library which is a recognized international fr ...

This program is designed to impart basic knowledge to line managers about some common management fin ...

To thrives on uncertainty, complex and volatile world, pro-active recognizing opportunity through cr ...

You have chosen a profession that provides the foundation for students to excel in their learning. ...

Sales and negotiation strategies play a critical role in managing interdependent relationships, secu ...

What’s it all about? What does having a good memory mean to you? In a business environment it ...

Want to read anything and everything faster? Want to quickly master speed reading techniques? Feel ...

Mind Mapping is a visual thinking tool and note-taking technique used to stimulate you to think crea ...

A 'telephone' may sound outdated. It is the mother of all communication tools. It is still there for ...

-- Tapping Talents and Strengths for Enhanced Team and Organizational Productivity  -- Strengt ...

by GK Lim

Most of us have to deal with difficult people at some time or other. They always want their own way ...

by GK Lim

A machine that is jammed or clogged up with debris, dust, foreign matter, or with its own waste matt ...

by GK Lim

THEY ARE PLAYING THE NEGOTIATION GAME ON YOU RIGHT NOW! Those who know how to negotiate the Varia ...

by GK Lim

The purpose of this program is to demonstrate a new approach to working with peers, subordinates, su ...

by GK Lim

Is it an understatement to say that the role of leadership and management has changed dramatically i ...

by GK Lim

Organizational growth, productivity, profitability and marketshare suffer when conflicts and sensiti ...

by GK Lim

Today’s workplaces tend to be very hectic and stressful. We are inclined to make poor decisions wi ...

Training Needs Analysis is an invaluable tool that can qualitatively determine the direction of any ...

This is a 2-day interactive, intensive and practical workshop for ambitious executives working in & ...

Without a competent trainer, the best training packages and materials are ineffective. The most imp ...

After completing the training, you should be able to: • Build effective leadership practices ...

Implementing and correctly cascading of organisation strategies is an invaluable tool that can quali ...

Discover how you can provide management with the daily performance information needed to support con ...

3D printing has been the buzzword in the technology industry. What is it about? How is it used? More ...

Examples of why 3D drawings are needed will be in Mechanical and Electrical Construction, where over ...

In larger teams which use AutoCAD, a new challenge occurs. Different members of the team would need ...

In many organizations, lack of 2D knowledge hampers the organization, as sometimes minor changes or ...

This workshop is especially for non executive level staff who need to: Speak in English using corre ...

*An introduction to the international trade and risk mitigation* Understand the features of the trad ...

Create an awareness on the importance of Business Continuity and Disaster Recovery Planning ...

* Know yourself better* Know your business better* Know your environment, adapt to the changes* Know ...

* How to be better prepared when starting a business* The components of business from entity, cost o ...

An introduction to risk, risk management, risk mitigation and change management


To expose the participant to various tools and processes in problem solving and decision making ...

Understanding of what is expected of a manager and able to show some leadership qualities in the wor ...

To expose the participants to the process in credit management and debt recoveryTo Expose to techniq ...

To expose the participant to the negotiation process and how to maximise your position and getting t ...

*This programme gives a full practical perspective of the role of a branch manager and assists him o ...

At the end of the program, participants should be able to:Understand and apply the 6 basic rules of ...

This workshop is especially for executives and managers who need to:Fine tune the language used at t ...

Ordinary Acts, Extraordinary OutcomesProviding exceptional, quality service to our customers has bec ...

Business writing must be clear, concise and effective. This program aims to help one to write bette ...

Business presentations should be effective and convincing and these are the principles of our Presen ...

Why Social Media Masterclass Training: Unique 1 to 1 approach We will do competitor and keyword anal ...

This one day training program will introduce Facebook and its feature for business branding and mark ...

This two days training aims to help participants to understand the principles of social media and ho ...

This awareness Seminar is designed to explain to a non-technical audience the advanced threats prese ...

Be recognised. Be the go-to person in your industry. Be Branded. Transform yourself from inside o ...

by Ian Lai

This is another 3 Days course introduces coaching intelligence or called it “Genius”. Experience ...

This 3 Days introduces coaching essentials or foundation to those new to Neuro-Linguistic Programmin ...

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, an ...

This “Reading and Interpreting Corporate Financial Statement” training is designed for those who ...

Did you notice that many companies have been showing profit years after years, but they still go int ...

INTRODUCTION Good news, you have been promoted to manager. Are you ready to move higher up the c ...

Have you experienced this situation? You are a procurement officer of a public agency. Your mai ...

How will you know if your people are working safely?How will you show your commitment to safety?How ...

To create a safety culture, the senior management team need to take the lead. Prior to taking the le ...

This two days workshop focus on how to manage and control hazard through Hazard Identification, Risk ...

This is a foundation program for Safety Awareness. When a hazard is present and an individual is exp ...

This workshop introduces professionals to the essential and interactive soft-skills elements associa ...

What’s the difference between a Manager and a good Manager?  The 8 Critical Skills that any ...

as rated by 83 participants

A team building course is about getting people to interact with each other. As a result the course i ...

Successful restaurant personnel, including chefs, restaurant managers, food and beverage controller ...

Good customer service is vital for all businesses, large or small. It has a direct impact on custome ...

Professional Image – Grooming & Business Etiquette is a 2-day program designed to develop self ...

Perhaps no other skill can yield such immediate results and payback than learning how to improve bus ...

Project planning and developing with Microsoft Project applications . 

Building Project Plan with Microsoft Project  ...

Peak performers are those achievers, who perform at the top of their abilities with consistency and ...

It has become apparent and obvious that quality customer service has become very important for repea ...

Health, as we perceive today, is being stretched to the ends of its tether by hurried life- style, w ...

In this competitive business environment, you need to learn, develop and apply negotiating skills to ...

To become more effective leaders, all of us must cultivate leadership skills in the present fast-pac ...

Leaders including managers and supervisors, must cultivate more effective leadership skills to b ...

Human conflict is a natural phenomenon of organisational life. Why? It is because members in the org ...

In the aftermath of the economic storms and rapidly changing work environment, every Organisation an ...

The business world around us is rapidly changing along with tough challenges emerging from it. With ...

Due to the rapidly-changing and competitive business environment, success in selling in the presen ...

TBA    

Teams@WORK!  is a fun filled experiential journey about people working as a team to meet the or ...

Performance Audit has become a part of internal auditing and not long ago it was an essential tool i ...

The biggest challenges organisations face is making the right decision. The Management of any organi ...

A day interactive program designed to equip participants with analysis skill and know how to dig dee ...

Our Wellness Management Programs are highly interactive experiential learning that will impact your ...

Discovered in the 1970s’ by Richard Bandler and John Grinder, Neuro-Linguistic Programming (or NLP ...

Effectively leading a team can be a challenging role which can vary tremendously from organization t ...

Many people spend their days in a frenzy of activity, but achieve very little, because they're not c ...

Successful people are where they are today as a result of their habits. Your habits determine fully ...

Defining Leadership has been a complex and elusive problem largely because the nature of leadership ...

“To motivate employees to acknowledge their employment in an organization and further make improve ...

Being a ‘WARRIOR’ is not about the act of fighting. It is about the ability, courage and commitm ...

“To enable executives/middle/senior level leaders to identify their potential, believe in themselv ...

“To enable executives/middle/senior level leaders to learn and apply the powerful tools and techni ...

A One-Day power packed program to enable one to Discover themselves and take that appropriate action ...

Selling is complex: that’s undeniable. To achieve good results, you have to sell the right product ...

This course focuses on the overall aspects of presentations and the requisite skills that need to be ...

Employees of any organization spend a considerable portion of their time communicating in the writte ...

The point of any communication is to elicit a certain response. The way to achieve the major objecti ...

As the business world gets more competitive, the type and level of service that is extended to the c ...

With increasing emphasis on corporate governance and enhancing shareholders’ funds of companies, f ...

The biggest challenges organisations face is making the right decision. The Management of any organi ...

Once we become a leader, everything changes. What seemed familiar yesterday now appears totally new ...

To provide participants with a thorough appreciation of the fundamental principle of the Injection M ...

This 6S practice program is the most important standard way of working methods. It helps compani ...

"All good businesses are personal. The best businesses are very personal."-Mark CubanPersonal Master ...

Managing Gen-Y/People is designed to inspire, illustrate and ignite important key strategies and too ...

Does the planning and drafting of Human Resource Letters, Forms, Templates and Standard Operating Pr ...

It is imperative for employers, through its Management staff, Human Resource personnel and Line Mana ...

Improper implementations of Employment Act and other legislations, and improper handling of Discipli ...

Accuracy and Fairness are extremely important in Salary and Benefits Administration. Hence, complian ...

The dynamics of the global business world is changing so fast that we will be left behind if we do n ...

They seemed so perfect during the interview! Why are they not able to perform now! Or, Why do the ...

An administrative assistant and a secretary is an important team member in an organisation. This is ...

Instead of providing the normal quick fixes, the Looking Beyond Financial Statements – Breakthroug ...

Everyone, these days, claims to know what customer care is. So why do we continually see examples of ...

A company's success is directly related to its ability to manage a healthy workforce by retaining th ...

Under certain situations, some people become difficult to handle because they refuse to cooperate an ...

In the competitive business environment, organization need to widen their pool of executives who hav ...

"Why so EMO?" It's a common phrase heard. You would agree that in current time, there are endless ch ...

WHY THE NEED FOR 5 STAR COMMUNICATION? Effective communication is essential for the delivery of hig ...

Being assertive is a key element that affects a supervisor and/or leader’s credibility, it also se ...

Growing a business means making many decisions about the way you want to expand your operation. Crea ...

Today, managers have to meet more challenges with fewer resources. Doing so successfully means quick ...

 In service, the PEOPLE fronting the organisation giving the best service will differentiate th ...

This course is specially designed to the needs of any organisation for handling their customer’s c ...

Insights. Everyone wants them, but few people seem to be able to find them. Thing is, they are more ...

In this 2-day intense intermediate presentation skills training, participants will learn of being au ...

Intention-driven writing is writing that achieves the objective. It is purposeful, clear and easy to ...

'The Power of Me' is a 3-day intense personal growth programme designed to ignite passion, develop r ...

The ultimate no-brainer strategies for maintaining your BMI with no effort whatsoever! Never fear yo ...

Has a member of your workforce lost the ability to function as he / she normally would? Or could it ...

Have you ever found yourself in situations where you are unable to function properly for no apparent ...

Coaching is rapidly becoming the quickest and most effective method of developing excellence in empl ...

People today need practical and targeted help in their personal and career development. Mentoring is ...

What’s Winning with Emotional Intelligence? "Knowing others and knowing oneself, in one hundr ...

“Self-discipline must exist in all areas of life. Without it, you cannot have success, whether per ...

Finding focus in an unfocused world!This is the age of technology. It’s also supposed to be the ag ...

The combination of Lean and Six Sigma provides a right performance improvement infrastructure that c ...

The combination of Lean and Six Sigma provides a right performance improvement infrastructure that c ...

Lean and Six Sigma are great complementary approaches for driving operational excellence for increas ...

The combination of Lean and Six Sigma provides a right performance improvement infrastructure that c ...

The combination of Lean and Six Sigma provides a right performance improvement infrastructure that c ...

This powerful training puts the latest trends and techniques at your fingertips. Whether you’ve be ...

Good leaders have always been expected to be able to solve new problems, capitalize on new opportuni ...

"KURSUS ASAS KEBERSIHAN MAKANAN” (Recognised by Ministry of Health Malaysia)  This basic but ...

The mission of a Secretary performance 2015 challenge is to unify secretary in this region, and to e ...

Image is not just the way you dress, looks and individual physiques. Professional image world offers ...

The impact of communication, whether successful or unsuccessful, is staggering, and should not be un ...

Managers around the world have realized that the most effective form of training often came from on- ...

The purpose of communication is to inspire listeners to take action. In our everyday lives, we need ...

Many of us often feel stressed out with an overflowing workload, both at work and at home. With some ...

This practical workshop provides the essential skills and techniques to develop the presentation ski ...

Good customer service is vital for all businesses, large or small. It has a direct impact on custome ...

First impressions are crucial in the business world. Our first impressions influences how others res ...

We all negotiate on a daily basis. Negotiations are a common part of life regardless of whether we r ...

This Workshop is meant for individuals who lead teams in today’s demanding corporate environment. ...

Companies that focus on helping their workers reach an almost zen-like level of pride and contentmen ...

Performance appraisals are essential for the effective management and evaluation of staff. Appraisal ...

People are your greatest and most expensive asset. So to get the most out of people we need leadersh ...

Sexual harassment is an ever growing problem at colleges, institution and at the work place. Many pe ...

The title of the training module makes reference to the attitude and mind-set of supervisors. It cou ...

Your capacity to succeed as an organization is a direct function of your ability to make and keep pr ...

Managing employees is never an easy task. The common view its HR Department’s responsibility.HR ...

As more and more employees are affluent of their employment rights, it is equally important for Exec ...

Performance Management is wrongly conceived by Managers that it equates to Performance Appraisal. As ...

Whilst it is the fundamental right of employer to dismiss an employee due to gross misconduct, local ...

Ever wondered what sets apart one organization from the other? Is it the hardware, software or the b ...

Reckless operation and handling due to lack of know-hows in the operation, bad habits and indifferen ...

This program is aim to provide additional specialist modules for Basic First Aider to enhance their ...

First Aid means the initial help that was delivered to the sick and injured. These help might seems ...

This course is specially designed to educate participants in the application of Basic Life Support c ...

Fire is one of the scariest disasters that could happen to a workplace. Luckily most fire start smal ...

Marketing is a discipline which covers a range of fields and areas. In particular, it is a process b ...

The ‘English Proficiency' training programme can be further tailored to address specific issues wi ...

The ‘Business Writing’ training programme can be tailored as an in-house programme to address sp ...

With the expansion of the global marketplace more and more organizations are conducting business acr ...

The course looks into an overview of Six Sigma Approach to quality improvement and the importance of ...

The course looks into a Six Sigma DMAIC methodology to quality improvement for the sustainability of ...

Tony Buzan’s Mind Mapping is a tool that helps in organizing your thoughts and ideas, present info ...

Key Performance Indicator (KPI) is a very important management tool to corporate managers. It helps ...

The aim of the course is to make participants aware of wastage in the office and service area and to ...

Creative thinking is a skill that can be learned by anyone. Lateral Thinking empowers people by impr ...

Teams are “gifts” which one needs to internalize. Nobody can harvest the fruits of their succes ...

This course consists of two modules : Oral Business English and Business Correspondence. Oral B ...

This course is designed to improve professional email writing skills and to explore the etiquette ap ...

This course consists of two modules : Oral Business English and Business Correspondence. Oral B ...

In this seminar we will explore how mindset and personal power (inner leadership) contribute to pers ...

We create awareness of the mindsets of the participants and promote new attitudes and a new way of t ...

Interviewing can be stressful for both the interviewee and the interviewer for different reasons. Ho ...

In today’s competitive market, it is absolutely essential to systematically manage the performan ...

“When people talk, listen completely. Most people never listen.”Ernest HemingwayIn today’s wor ...

as rated by 17 participants

“The single biggest problem in communication is the illusion that it has taken place.”  - ...

“A good listener tries to understand what the other person is saying. In the end he may disagree s ...

as rated by 63 participants

“ Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. ...

The recent significant progress in technology has increased our communication and reach, and this ha ...

“The art of choosing men is not nearly so difficult as the art of enabling those one has chosen t ...

as rated by 13 participants

Effective leaders have acquired a set of skills and developed behaviors that set them apart from o ...

as rated by 111 participants

“The man who has confidence in himself gains the confidence of others.” Today, it is well estab ...

as rated by 50 participants

“I think the most diverse group will produce the best product. I firmly believe that. When people ...

as rated by 124 participants

“The Gen Y are an opportunity for businesses to put ourselves ahead in the game, provided we can n ...

Most managerial roles involve the review of financial documents, analysis of financial performance a ...

“Imagination is more important than knowledge. For while knowledge defines all we currently know a ...

Business reports are your company’s key tool to facilitate and sustenance serious decision-making. ...

“Change is an absolute critical part of business. You do need to change, preferably before you hav ...

In most business environment, we deliver speech, present a report, speak on TV or represent our comp ...

With the dynamic change and progress of the economy and business environment, many companies are mov ...

In any organisation where people works together to implement any projects, they're bound to face cer ...

The efficiency and effectiveness of individuals within an organization ultimately determines the ov ...

Most people in furtherance of their career or business spend most of their time at work more than th ...

Transformational leaders who display idealized influence set high standards for moral and ethical co ...

In the recent financial tsunami and the collapse of huge corporations, the new era of leadership is ...

Key Account Management or Strategic Account Management has increasingly become more important in man ...

The shifts in the advertising and media environment scenario have caused corporations and organisati ...

Transformational leaders who display idealized influence set high standards for moral and ethical co ...

Transformational leaders who display idealized influence set high standards for moral and ethical co ...

In aggressively competitive global and dynamic environments, companies face increasing pressures to ...

With the dynamic change and progress of the economy and business environment, many companies are mov ...

Every company would be in either of two situations: Those who have faced a crisis, and those who ...

In the business environment, an effective conversational skills would gives a good impression of the ...

Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life, published in ...

For many managers, to be able to deliver results and to gets the job done they knew that it is impor ...

Working with people means working with emotions. When people are brought together to complete certai ...

Stress is an inevitable part of life. It can be our ‘friend’, helping us achieve our goals by be ...

When we are at work we all feel we are 'busy'; but good companies and organizations make certain the ...

How do you get people to follow your lead? Your success depends upon your ability to influence the a ...

Every individual in a corporate environment recognises the need to be effective communicator. You wo ...

There is an art to business success ? The Art of Negotiation. It’s the art of making a deal a ...

Delegation is an important feature of many workplace relationships and the need for effective delega ...

Effective coaching and mentoring skills drive all successful organizations. In this program, partici ...

The English language has been acknowledged as the official ‘business’ (working) language worldwi ...

Information is plentiful in every organization. But how you communicate that information is critical ...

To improve the communication process and communication skills within the workplace.

Communication is one of the most important key to be successful. Being an effective communicator mea ...

Conflict is a common scenario in everyday’s life as we deal with different people with different p ...

This program offers an intensive study and review of basic communicative forms and functions as well ...

This program offers an intensive study and review of basic communicative grammar forms and functions ...

The most frequently asked question in any organization, big or small, is “How do you improve perfo ...

The key to successful leadership today is influence, not authority.” ~ ken Blanchard In today’ ...

The management of human resources towards the 21st century requires appropriate knowledge, skills an ...

Organizations need accurate, concise and objective information to make effective business decisions. ...

From the very junior levels of an organization to those higher up, there is always a need to communi ...

Combating glazed eyes and confused looks is something those who present technical information someti ...

Effective presentations and public speaking skills are important in business, sales and selling, tra ...

We tend to forget that we use speech, the oral form of communication, as the most common form of com ...

The English language has been acknowledged as the official ‘business’ (working) language worldwi ...

Mixed messages, misunderstandings, and misconceptions cost organizations millions each year. This b ...

The telephone is an important tool of communication – be it for business or for personal matters. ...

We communicate with one another on a daily basis, whether we realise it or not and whether we like i ...

Knowing how to communicate effectively through writing is essential for anyone who wants to progress ...

The world of business finance involves more than just knowing how to read a balance sheet or how to ...

The process by which a firm constructs a financial representation of some, or all, aspects of the fi ...

This course is specially design for Trainers, Teacher, Facilitators, Coaches, Meeting Leaders, Prese ...

The speed of change is increasing. The momentum of work is faster. Employees must change at least ...

The speed of change is increasing. The momentum of work is faster. Employees must change at least ...

Business writing skills have evolved in some ways to be at par with the speed of work of communicati ...

This course is designed to improve communication at all levels within an organization and improve te ...

Managers must effectively communicate, create a positive work environment, handle different personal ...

There is nothing new! That’s what can be said about all the competencies derived from the progr ...

Managers must effectively communicate, create a positive work environment, handle different personal ...

The aim of this workshop is to equip you with the necessary skills to ensure the participant’s per ...

The efficiency and effectiveness of staff can influence the overall success of any organization. Th ...

"Everyone talks about the weather but no-one does anything about it." ...

“You must be the change you wish to see in the world” - Mahatma Gandhi“The world doesn ...

"Whatever the circumstance of your life, the understanding of type can make your perceptions clearer ...

Do you know which 20% of your customers is giving you 80% of your business? This programme is d ...

Contrary to popular belief, negotiation skills are not something you can learn from streetwise exper ...

Are you ready to lead – or more importantly – are you ready to lead the process of change?  ...

There has always been good plans being conceptualized and implemented. However for plans to work and ...

 An ongoing challenge in today’s competitive business world is to generate business for our c ...

Communication is the lifeblood that lubricates and maintains the smooth flow and function of any org ...

Customers keep us alive – they give us the sale, contribute to our business profits and pay our sa ...

In today’s modern market economy there is an explosion of choices – what product to buy, which s ...

In today’s global business arena, English is the official business communication. Our ability to c ...

When you have learned the art of Presentation Skills, you hold one of the major keys to advancement ...

In today’s global business arena, English is the “official” business communication. Our abilit ...

“Solly no spik English.” “Sori, no Inggeris.” “Soree lah. Engrish, no.”These could be co ...

In the business world, we are constantly communicating and dealing with our internal and external cu ...

Communication is the lifeblood that lubricates and maintains the smooth flow and function of any org ...

At the end of this 2-day program, participants should be able to: Dress appropriately by adhering to ...

The typical salesperson today is overwhelmed, trapped in a chaotic, pressure-filled environment with ...

Developing effective telephone skills can be difficult. The telephone is the most familiar piece of ...

You’re in sales whether you think so or not. Every day you have to sell yourself -- and your produ ...

In the decade ahead, sales managers and sales personnel will be facing more challenges and opportuni ...

In the decade ahead, sales managers and sales personnel will be facing more challenges and opportuni ...

The world in which sales professionals have to operate in has changed dramatically. Today, competiti ...

The world in which sales professionals have to operate in has changed dramatically. Today, competiti ...

Develop Successful Selling Skills and Retain Your Customers! The world in which sales professio ...

A complete system for preparing strategic marketing plans and sales to build profitable companies, p ...

The world in which sales professionals have to operate in has changed dramatically. Today, competiti ...

Without a consistently full pipeline, you will struggle to meet your sales targets and goals. You wi ...

Overcome the initial nervousness of picking up the phone to make cold calls.Learn about effective ob ...

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This interactive 3 days program is aimed to improve the service culture, establish service standards ...

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The employment market is predictably getting more and more sophisticated; employers and candidates b ...

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The training program gives an overview of the communication process, its challenges and explores tec ...

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The high expectations of a successful company representative is difficult to live up to. The challen ...

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Training Needs Analysis is used to access the organizational training needs. Every year, organizatio ...

Every year, organizations spend thousands of dollars to send their employees for trainings. These tr ...

This three-days training program provides senior executives and managers with strategies to enhance ...

NLP (Neuro Linguistic Programming) is a state of the art set of communications methods for enhancing ...

In an increasingly competitive business environment, the organization’s “front-liners’ service ...

Everybody knows that selling is an important skill, like driving, swimming and cycling. If we can le ...

This 2-day course is designed to provide participants with the skills necessary to conduct effective ...

Problem solving has been considered as one of the painful tasks. It’s draining manpower and it ta ...

How many people came to work today to spend their time on waste? Some maybe! But not most. So what i ...

This 2-day course is designed to provide participants with the skills necessary to conduct effective ...

This 2-day course is designed to provide participants with the skills necessary to conduct effective ...

A world that is changing faster and faster forces companies to reinvent themselves and their capabil ...

Many organizations regard maintenance as a ‘necessary evil’ and often, the management places lit ...

Suppliers play a vital role in our value chain management. It is important for companies to ensure ...

This course is designed to help team members learn how to manage relationship on a team. This is ac ...

The course introduces participants to the concept if variation and shows how to apply this concept f ...

Increasingly, many companies use their supply chain to compete and gain market share. Facing increa ...

QCC is a small group activity comprises of production operators and shopfloor staff to improve on th ...

Quality processes cannot be justified simply because "everyone else is doing them" - but return on q ...

Participants gain the skills for identifying and eliminating mistakes before they become defects. T ...

The PDCA Cycle or Deming Cylce is a continuous quality improvement model consisting of four repetiti ...

Measurement data are used more often and in more ways that ever before. We used them to make conclu ...

The bloom may be off the rose when it comes to sending manufacturing offshore -- and that statement ...

Many businesses struggle with Lean Manufacturing. A clear understanding of what the tools are and ho ...

Kaizen, also known as continuous improvement, is a long-term approach to work that systematically se ...

This 2-day course is designed to provide participants with the skills necessary to conduct effective ...

This 2-day course is designed to provide participants with the skills necessary to conduct effective ...

This course uses the ADDIE cycle of instructional design: probe, plan, prepare, present, and prove/i ...

FMEA is a systemized group of activities intended to recognize and evaluate the potential failure of ...

This course will introduce the participants to a holistic view of effective and efficient management ...

High levels of quality are essential to achieve Company business objectives. Quality, a source of co ...

Documents, files and records have become a major information source for an organization. Ability to ...

6-Sigma’s most common and well known methodlogy is its problem solving DMAIC approach. This progr ...

A Quality Assurance program is a set of processes that help ensure a desirable outcome by reducing d ...

This course is designed to provide organizations with opportunities to challenge conventional thinki ...

Problem solving has been considered as one of the painful tasks. It’s draining manpower and it ta ...

This course is designed to introduce the QCC concept in a company and how it can improve the perform ...

With continuous improvement (kaizen) and Total Quality Control (TQC) becoming increasingly important ...

5S is a visual-oriented system of cleanliness, organization and arrangement designed to facilitate g ...


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